Privacy Policy for Brick & Basil Pizzeria
Last updated: October 2, 2025
This Privacy Policy explains how Brick & Basil Pizzeria collects, uses, discloses, and safeguards personal information when you visit or place orders on framecraftworks.site. It applies to our website, online ordering, table reservations, loyalty or promotional programs, customer support, and delivery or pickup services offered by our pizzeria.
Who We Are
Brick & Basil Pizzeria operates a pizzeria and related online services. Our registered location: Via del Governo Vecchio 72, Centro Storico, Rome, 00186, Italy. You can reach us at +39 06 6992 1234 or via our website framecraftworks.site.
Information We Collect
- Identity and contact details: name, phone number, and delivery instructions you provide.
- Order details: items ordered (e.g., pizzas, sides, desserts, juice or lemonade), preferences, delivery or pickup time, and transaction status. We do not store full payment card numbers.
- Delivery details: delivery address and contact information for couriers to complete your order.
- Account and loyalty data: if you create an account or join promotions, we process the information you submit.
- Device and browsing data: IP address, browser type, device identifiers, pages viewed, referring pages, and interactions with our site. We collect this via cookies and similar technologies.
- Communications: messages sent through our site forms and call logs (time, duration) when you contact us by phone.
How We Use Your Information
- To process and deliver your orders, including payment processing, preparation, and delivery or pickup logistics.
- To provide customer support and respond to your requests.
- To personalize your experience, remember your cart, and save preferences.
- To improve our menu, services, website performance, and safety.
- To send service messages about orders, deliveries, and important updates.
- With your consent, to send offers, promotions, and loyalty rewards related to our pizzeria.
- To comply with legal obligations and enforce our terms and policies.
Legal Bases
- Contract: to fulfill orders and provide requested services.
- Legitimate interests: to improve services, prevent fraud, secure our site, and market similar products to existing customers.
- Consent: for optional analytics, marketing, and certain cookies.
- Legal obligation: record-keeping and compliance with applicable laws.
Cookies and Similar Technologies
We use necessary cookies to enable core functionality (such as cart and checkout), preference cookies to remember choices, and optional analytics cookies to understand site usage. You can manage cookies in your browser settings or through our on-site cookie controls where available. Disabling some cookies may limit features like ordering or saved preferences.
Orders and Payments
All prices and transactions on framecraftworks.site are processed in €. We use trusted payment service providers to handle payments securely. We receive only limited payment information necessary to confirm your order and do not store full card details on our systems.
Delivery and Pickup
To complete deliveries, we share necessary information (delivery address and contact phone) with couriers or delivery partners. For in-store pickup, we use your provided details to verify and hand over your order.
Sharing Your Information
- Service providers: website hosting, payment processing, analytics, customer support, delivery partners, and fraud prevention services, under appropriate contracts.
- Marketing and analytics partners: only where consented or permitted by law.
- Business transfers: in the event of a merger, acquisition, or reorganization, your data may be transferred with safeguards.
- Legal compliance: to comply with lawful requests, protect rights, safety, and prevent fraud.
Data Retention
We keep order and transaction records for as long as required by law and our accounting obligations. Customer support and communications data are retained as necessary to resolve inquiries. Analytics data may be stored for a limited period and then anonymized or deleted. When we no longer need personal data, we securely delete or anonymize it.
Security
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and regular monitoring. No system is entirely secure; we encourage you to use unique, strong credentials if you create an account and to keep them confidential.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. Where processing is based on consent, you can withdraw it at any time without affecting prior lawful processing. To exercise rights or make a request, contact us at +39 06 6992 1234 or visit framecraftworks.site. We may need to verify your identity before responding.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so we can take appropriate action.
International Transfers
If we transfer personal data outside Italy, we will apply lawful safeguards, such as standard contractual clauses or equivalent measures, to protect your information.
Third-Party Links
Our website may link to third-party sites we do not control. We are not responsible for their privacy practices. Review their policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version with a new “Last updated” date. Continued use of framecraftworks.site after changes means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle personal data, contact Brick & Basil Pizzeria at +39 06 6992 1234 or visit framecraftworks.site. Our location: Via del Governo Vecchio 72, Centro Storico, Rome, 00186, Italy.