Terms & Conditions for Brick & Basil Pizzeria
Last updated: 2025-10-02
1. Acceptance of Terms
By accessing or using framecraftworks.site and any related services of Brick & Basil Pizzeria, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.
2. About Us
Brick & Basil Pizzeria operates a pizzeria offering pizzas, sides, desserts, and soft drinks such as juice or lemonade. Our principal location is Via del Governo Vecchio 72, Centro Storico, Rome, 00186, Italy. You can reach us at +39 06 6992 1234.
3. Eligibility
You must be capable of entering a binding agreement under applicable law to use our services. If ordering on behalf of another person or an entity, you represent that you have authority to do so.
4. Menu, Ingredients, and Allergens
Menu items, descriptions, and prices may change without notice. We strive for accuracy but do not guarantee that all photos or descriptions reflect the exact product. Allergen and dietary information is provided for guidance only; cross-contact may occur in our kitchen. If you have severe allergies or dietary restrictions, contact us via +39 06 6992 1234 before ordering.
5. Orders and Payment
Orders can be placed online via framecraftworks.site or by phone. Prices are listed in € and may exclude taxes, delivery fees, and service charges, which will be shown at checkout. We may accept cash, card, or other commonly used payment methods. You authorize us to charge the total shown at checkout. We reserve the right to refuse or cancel any order, including for suspected fraud, errors in pricing, or unavailability.
6. Delivery and Pickup
Delivery is available within specified areas and time windows. Estimated delivery times are not guaranteed and may vary due to traffic, weather, or order volume. Risk of loss and title transfer upon delivery to the address provided or upon pickup. You are responsible for providing accurate delivery details and being available to receive the order. Additional fees may apply for redelivery.
7. Modifications and Cancellations
Once an order is confirmed, changes or cancellations may not be possible due to preparation timelines. Where permitted, requests must be made promptly by calling +39 06 6992 1234. Custom or large orders may require prepayment and have stricter cancellation terms.
8. Refunds and Quality Concerns
If an order arrives incorrect, missing items, or not meeting reasonable quality standards, contact us within 24 hours with your order details. At our discretion, remedies may include a replacement, credit, or refund in €. Refunds are not provided for preferences not stated at the time of ordering or for delays caused by circumstances beyond our control.
9. Accounts and Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any suspected unauthorized use.
10. Promotions, Vouchers, and Gift Cards
Promotions and vouchers are subject to specific terms, including expiration dates, area restrictions, minimum spend, and non-transferability. Unless required by law, vouchers and gift cards are non-refundable and not redeemable for cash in €. We may modify or withdraw promotions at any time.
11. User Content and Reviews
By submitting reviews or other content, you grant Brick & Basil Pizzeria a non-exclusive, worldwide, royalty-free license to use and display such content for marketing and service improvement. You must not post unlawful, defamatory, or misleading material.
12. Intellectual Property
All trademarks, logos, menus, photos, and site content on framecraftworks.site are owned by or licensed to Brick & Basil Pizzeria. You may not copy, modify, distribute, or create derivative works without prior written consent.
13. Third-Party Services
Our site may link to third-party websites or use third-party delivery and payment providers. We are not responsible for their content, policies, or performance.
14. Health and Safety
Pizzas are best consumed promptly. Refrigerate leftovers and reheat safely. Some items may be hot; handle with care. We are not responsible for adverse reactions due to undisclosed allergies or sensitivities.
15. Availability and Force Majeure
Service may be temporarily unavailable due to maintenance, high demand, or events beyond our control, including but not limited to power outages, severe weather, or transportation issues.
16. Limitation of Liability
To the fullest extent permitted by law, Brick & Basil Pizzeria shall not be liable for indirect, incidental, special, or consequential damages, or for loss of profits or data, arising from your use of the site or services. Our aggregate liability shall not exceed the amount you paid for the applicable order in €.
17. Indemnification
You agree to indemnify and hold harmless Brick & Basil Pizzeria from any claims, damages, liabilities, and expenses arising from your breach of these Terms or misuse of our services.
18. Governing Law and Dispute Resolution
These Terms are governed by the laws of Italy. Any disputes shall be resolved exclusively in the courts located in Rome, unless applicable law requires otherwise.
19. Changes to Terms
We may update these Terms from time to time. Changes take effect upon posting on framecraftworks.site. Your continued use after changes constitutes acceptance of the revised Terms.
20. Contact
For questions about these Terms or our services, please contact Brick & Basil Pizzeria at +39 06 6992 1234 or visit us at Via del Governo Vecchio 72, Centro Storico, Rome, 00186, Italy.